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Item #:
149461579
The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI to Best Serve Your Cu, Paperback
Item #:
149461579
XCD 138
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What Stands Out
Practical Insights
Offers actionable strategies and real-world examples, enabling businesses to effectively implement AI in customer service for measurable improvements in efficiency and satisfaction.
Comprehensive Guide
Covers various deployment scenarios, ensuring that both novices and seasoned professionals can find relevant information to leverage AI's full potential in their customer support operations.
Future-Proofing
Equips businesses with the latest trends and technologies in AI, preparing them for evolving customer expectations and competitive landscapes in the customer service sector.
Product Details
| Book format | Paperback |
| Fiction/nonfiction | Non-Fiction |
| Genre | Computing & Internet |
| Pub date | 20240712 |
| Pages | 544 |
| Subgenre | Artificial Intelligence |
| Series title | No Series |
| Edition | 1 |
| Publisher | Pearson Education |
| Original languages | English |
| Language | English |
| Edu focus | Technology |
| Is collectible | N |
| Retail packaging | Single Piece |
| Assembled product dimensions (l x w x h) | 6.00 x 1.30 x 8.90 Inches (15.2 x 3.3 x 22.6 cm) |
| Assembled product weight | 1.49 lb (680 grams) |
| Bisac subject heading | Computers |
Who Should Buy?
-
Customer Service Managers
This guide provides insights on implementing AI solutions to enhance customer support strategies effectively.
-
Business Analysts
Analysts will benefit from understanding AI's role in data analysis and customer interaction improvements.
-
Small Business Owners
Offers practical solutions for leveraging AI to improve customer relations without substantial resource investment.
-
Non-Technical Readers
Individuals without a background in technology may find the content challenging to understand and apply.
-
Large Enterprises
Large companies with established systems may not find the strategies outlined relevant to their complex structures.
-
Casual Users
Individuals looking for casual reading or entertainment might not find the technical content engaging or useful.
Product Description
The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI to Best Serve Your Cu, Paperback
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Customer Questions & Answers
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Question:
What is the publication date of the book?
Answer: The book will be published on July 12, 2024. -
Question:
How many pages does the book contain?
Answer: The book has a total of 544 pages. -
Question:
What topics are covered in the book?
Answer: The book covers AI, machine learning, data science, customer experience design, and ethical AI practices.
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XCD 138
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Features & Benefits
- Learn how to harness AI and machine learning for customer success.
- Develop a visionary approach to integrating AI in your organization.
- Discover new roles and responsibilities in the evolving workplace.
- Implement responsible AI practices while enhancing customer experience.
- Engage employees through gamified learning and innovative techniques.
- Support ethical K-12 AI education with book proceeds.